Channel options
Website, Telegram, and WhatsApp setup
The website widget is ready now. Telegram and WhatsApp can be enabled here, with setup instructions you can copy or email to your technical owner.
Website widget channel
Enabled by default through the embeddable widget on the dashboard.
Webhook URL
https://ai-customer-chatbot-tcii.genmb.com/functions/chat-telegram-webhookAdd an owner notification email in Knowledge Base before emailing setup instructions.
Webhook URL
https://ai-customer-chatbot-tcii.genmb.com/functions/chat-whatsapp-webhookAdd an owner notification email in Knowledge Base before emailing setup instructions.
What is active now?
Website chat is live through the embed. Telegram and WhatsApp settings are stored here as channel options; connecting real bot providers requires pointing those providers to the listed webhooks.