AI customer support chatbot
Answer customer questions, capture leads, and hand off when confidence is low.
LeadWise AI uses the knowledge base you provide for products, pricing, and hours. Every conversation is saved to the GenMB Key-Value Store for later review.
How handoff works
- 1. The visitor enters name and email before chatting.
- 2. The chatbot answers from products, pricing, hours, and approved Q&A.
- 3. If it cannot answer, Contact Form notifies the owner and Transactional Email confirms with the visitor.
3
Products
3
Q&A entries
1
Channels enabled
On
Lead capture
Embeddable website widget
Copy this snippet into your website to run the same chatbot as a floating chat widget.
<script>
(function(){
var frame=document.createElement('iframe');
frame.title='AI customer chat';
frame.src='https://ai-customer-chatbot-tcii.genmb.com/#/widget';
frame.style.position='fixed';
frame.style.right='20px';
frame.style.bottom='20px';
frame.style.width='380px';
frame.style.height='620px';
frame.style.border='0';
frame.style.borderRadius='18px';
frame.style.boxShadow='0 20px 60px rgba(15,23,42,.24)';
frame.style.zIndex='2147483647';
document.body.appendChild(frame);
})();
</script>Live widget preview
Northstar Studio Chat
Answers from your knowledge base